Terms & Condition of sales

Pixtil.fr (hereinafter \"the Web site\") is the property of PIXTIL established in Villedieu Villedieu les Poêles – 18 place des chevaliers de Malte, 827 788 886 R.C.S Coutances, required to register pursuant to Article L 123-1-1 of the Commercial Code. These general terms of sales apply to all orders on the Web site. These terms are subject to modification and updates; accordingly, the terms applicable to products orders by customers are those applicable on the date of the order on the Web Site.

 

I - The customer

To be a Customer of the Web site you must be a consumer, of legal age and with full legal capacity or to be authorized by your parents to order on the Web site. The personal information you give to PIXTIL when opening your customer account or upon any order you may place must be complete, accurate and up to date. PIXTIL would not be responsible for undelivered product should the data prove incorrect. PIXTIL reserves the right to cancel any order should the IP address of the customer be located in a country different from the billing and/or the delivery address.

 

II - The Products

The products offered for sale are those featured on the Web site. PIXTIL makes every effort to accurately present and describe the products to inform the Customer at best. It is, however, possible that the Web site may contain minor errors, which you recognize and accept. In the event of any non-compliance of the product delivered with its description on the Web Site, PIXTIL agrees to remedy such non-compliance by either exchange or pay back (totally or partly) the invoiced product.

 

III - Ordering Products

The acceptance of orders placed on the Web Site is subject to compliance with the procedure set up by PIXTIL. This takes the form of a series of succeeding screen pages indicating the steps to be taken by customers to validate their order. You will have the possibility, before final validation of your order, to verify your order details and the total price, and to correct any possible errors, before confirming it and expressing your acceptance. Every confirmed order applies as a sale contract and an acceptance of all the present stipulations.

PIXTIL is entitled to refuse any order made by a customer with whom a dispute exists in connection with the payment of a former order as well as any order that is not compliant with these general terms of sale.

In such cases, PIXTIL will inform the customer by e-mail. Unless the customer contacts us to correct the error or the non-compliance with these general terms of sale, we reserve the right not to process the order.

Once you have validated your order, PIXTIL will promptly confirm receipt by sending you an e-mail to the address provided to us. In that aim, you formally accept the use of e-mail by PIXTIL to confirm the content of your order. Invoices will be available to the customer in his personal space on the site.

 

IV - Prices and Terms of Payment

1. Choice of prices

The prices displayed on the Web site are in Euros, excluding taxes.
The total price of the order is mentioned in the cart.

PIXTIL reserves the right to modify the prices at all times but the prices invoiced to customers are those applicable on the date of the order, subject to stock.

2. Terms of payment

Products have to be paid for the day of the order. To pay your order, you may use :

- A credit card
The Customer has access to a dedicated space made available by a banking establishment, which ensures the security and recording of the payment order. To this effect, the Customer expressively authorized PIXTIL to debit its account accordingly to the amount of the ordered products.

- Bank check
If paying by bank check, it must be issued by a bank domiciled in Metropolitan France.
The cashing of the bank check is performed on receipt of it at the following address :
PIXTIL - Paradeise Olivier
18, Place des chevaliers de malte 
50800 Villedieu-les-Poeles - France 

3. Data registered and saved by PIXTIL act as a proof of order and of all transactions done. Data registered by the payment system act as a proof of the financial transactions.

 

V - Delivery

To ensure the lead times can be met, you should check that you have provided complete and accurate information concerning the delivery address (such as, inter alia, road number, building number, staircase number, access codes, names and/or interphone numbers, etc.). Inaccurate information may result in longer delivery times or re-shipments. Mentioned lead times are indicative of the average time to process order and to delivery it. PIXTIL would not be held responsible for a delayed delivery due to external causes.

In case of damaged delivery (already opened, missing product...), the Customer is due to notify the transport service and PIXTIL, by any means, its refusal of the product within 3 days following the delivery.

The Customer is responsible for checking the condition of the packaging and the performance of the product.

Any complaint about defects or non-compliance of the product should be reported by the Customer. We can not be held responsible when a buyer has agreed a package with a significant deterioration such as to degrade the product. It is his duty to make reservations, and refuse the package.

 

VI - Right of withdrawal

The customer has a right of withdrawal, which he can exercise without reason, within 7 clear days of delivery of the order. The customer is responsible for the cost and the safe return (original packing, products are not to be worn nor washed) accompanied by the order number to the following address :


PIXTIL - Paradeise Olivier
18, Place des chevaliers de malte 
50800 Villedieu-les-Poeles - France 

Refunds products (excluding shipping prices) in the circumstances referred to in Article II and VI shall be made by PIXTIL within a maximum of 30 days after receipt by it of such products. Reimbursement will be made following the same of payment chosen by the customer when ordering. Customer requests are considered only after receipt by the seller product (s) returned.

 

VII - Warranties

Every order is submitted to the Customer\'s acceptance of the terms & conditions of use, which are subject to the French law. In case of litigation, the French Courts shall have the exclusive jurisdiction to resolve it. In case of problem or complaint, the Customer may address to the Customer Service department to find a mutual agreement.

PIXTIL collects personal data on the Web site that is required for processing orders. Such data may be communicated, in whole or in part, to our service providers involved in fulfilling the order. Customers are informed that such personal data is also collected by bodies in charge of analyzing orders and fighting against credit card fraud. In accordance with Act no. 78-17 of January 6, 1978 on automated data processing, files and civil liberties, you have a right to access, modify, correct, oppose and delete personal data concerning you.

 

IX - Droits d’auteur

The whole of the site is covered by French and international legislation on copyright and intellectual property. The photographs, texts, slogans, drawings, images, animated sequences with or without sound and all works included in the site are the property of PIXTIL or third parties authorized PIXTIL to use. The logos, icons and graphics chips represented on the site are protected by copyright and articles L.511.1 and following of the intellectual property relating to the protection of registered designs.

The silkscreens, the design presented on the site are the exclusive properties of PIXTIL, any reproduction, copying represent an illegal act. No material contained in this site may be copied, reproduced, modified, changed, altered, transmitted or distributed in any manner whatsoever, in any medium whatsoever, in part or in full without the prior written permission of PIXTIL. Any authorized use of components or on the site must not be distorted, modified or altered in any manner whatsoever. The following notice shall appear on all copies of part or all of the site content: \"Copyright © 2020 PIXTIL \" .

All trademarks on this site are registered by the companies that own them. All rights are reserved and strictly limited, including for downloadable documents and iconographic and photographic representations. Any unauthorized use of all or part of these rights by third parties is open to result in prosecution.

Unauthorized use of all or part of these rights by third parties is likely to give rise to legal action.

These general conditions of sales and contractual relationship between the parties are subject to French law. In case of dispute, an amicable solution will be sought before any legal action.

NB: The terms may be changed at any time without notice.

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